We gathered the questions chefs, purchasing managers and household customers ask most. If your answer is not here, message us on WhatsApp.
We operate in the San Salvador metropolitan area and nearby towns: Santa Tecla, Antiguo Cuscatlán, Zaragoza and surroundings, roughly within 20 km. Send us your location and we will confirm coverage, no commitment.
Yes. We deliver with our own fleet to both businesses and homes inside our coverage area, on scheduled routes and time slots.
The minimum order is $15 for household customers and small businesses. Corporate customers usually pass it naturally through their purchase volume. We do not require a mandatory minimum spend to start.
Ideally you confirm your order according to your scheduled route. Orders placed within the window are delivered in under 24 hours; late ones are confirmed first thing the next day. Depending on availability, some orders can be delivered the same day.
Fruit, vegetables, leafy greens and special presentations. We work with seasonal produce, so availability changes with the season and the market. We update prices weekly and tell our customers on WhatsApp.
Yes. We work to ripeness, size and texture specifications for professional kitchens. If a product is unavailable we tell you ahead of time and offer the chef alternatives.
We deliver in under 24 hours from the moment we receive your order, according to your scheduled route and time slot. We agree the day and the delivery window with you when your account is set up.
Yes. We set your time slot and route at the start of the relationship so the delivery is predictable every week. If holidays or emergencies change anything, we tell you in advance.
Yes. We issue formal electronic invoicing, integrated with our ordering platform. Your documents arrive correct from the first order, with no correction emails in between.
Commercial terms and payment methods are agreed with each customer when the account is set up, based on their profile and purchase volume. Write to us to hear the options available in your case.
Yes, that is our main focus. We serve restaurants, hotels, cafés, catering companies and food businesses that need recurring supply, dealing directly with the chef or the purchasing manager.
Message us on WhatsApp or fill in the contact form. We will send you a price list and a quote built around your operation. If you need it, we arrange product samples before closing.
Setting up an account usually takes one or two days. Your first order can be delivered in under 24 hours once your details are registered and your delivery slot is set.
We replace it on your next order or credit your account. You have a direct WhatsApp contact to report any incident and get it resolved quickly.
Because we work on value, not on price. We do not compete on being the cheapest: we compete on reliability, consistent quality, fast delivery and personal service. That is what protects the reputation of your kitchen.
Message us on WhatsApp and we will clear it up right away, or request a quote built around your operation.